FAQ
Часто задаваемые вопросы
What is Yastvo?
Yastvo is a smart nutrition tracking app that helps you monitor your daily food intake, calories, and macronutrients. Using AI-powered photo recognition, you can simply scan your meals to get instant nutritional information and track your progress toward health goals.
How do I create an account?
To create an account, download the Yastvo app and tap 'Sign Up'. Enter your email address and create a password. You'll then set up your profile with basic information like height, weight, and health goals to get personalized recommendations.
Is Yastvo free to use?
Yastvo offers a free version with basic features including meal logging and calorie tracking. For advanced features like unlimited meal scanning, AI nutritionist chat, and personalized reports, you can upgrade to PRO or PREMIUM subscriptions.
How does meal scanning work?
Simply take a photo of your meal, and our AI technology automatically recognizes the food items and calculates calories and macronutrients. The app uses advanced image recognition to identify dishes, ingredients, and portion sizes for accurate tracking.
What's the difference between PRO and PREMIUM?
PRO includes unlimited meal scanning, advanced analytics, water tracker, and extended food database. PREMIUM includes all PRO features PLUS 24/7 AI nutritionist chat, weekly personalized behavior reports, and conversational diet planning.
What is the AI nutritionist feature?
The AI nutritionist (available in PREMIUM) is a 24/7 chat assistant that answers your nutrition questions, provides personalized meal recommendations, and helps you make informed dietary decisions. You can ask about specific foods, get diet advice, and receive customized suggestions based on your goals.
How accurate is the calorie tracking?
Our AI-powered recognition system provides accurate estimations based on visual analysis and our extensive food database. However, accuracy can vary depending on photo quality and portion sizes. For best results, take clear photos with good lighting.
Can I manually add foods?
Yes! While meal scanning is convenient, you can also manually search and add foods from our extensive database. Simply tap the '+' button and search for the food you want to add.
What is the water tracker?
The water tracker helps you monitor your daily water intake. Set your daily water goal and log each glass or bottle you drink throughout the day. Staying hydrated is crucial for your health and weight management.
How are my daily calorie goals calculated?
Your daily calorie goals are calculated based on your age, gender, height, weight, activity level, and health goals (weight loss, maintenance, or gain). The app uses scientifically-backed formulas to determine your optimal daily intake.
What are macronutrients?
Macronutrients are the three main nutrients your body needs in large amounts: proteins, carbohydrates, and fats. Yastvo tracks all three to help you maintain a balanced diet. Each plays a crucial role in your health and fitness goals.
Can I customize my macronutrient goals?
Yes! While we provide recommended ratios based on your goals, you can customize your protein, carbs, and fat targets in the settings to match your specific dietary plan or preferences.
How do I set a weight loss goal?
Go to Settings → Goals and enter your target weight. The app will calculate a safe, sustainable calorie deficit to help you reach your goal. We recommend a gradual approach of 0.5-1 kg per week for healthy weight loss.
Does Yastvo support different diet types?
Yes! Yastvo works with various dietary approaches including keto, low-carb, high-protein, Mediterranean, vegetarian, and vegan diets. You can customize your macronutrient goals to match your chosen eating style.
How much does a subscription cost?
PRO subscription starts at $4.99/month (299 RUB in Russia). PREMIUM subscription starts at $7.99/month (499 RUB in Russia). We offer discounted rates for 6-month and annual plans. Prices may vary by region.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time through your Apple ID settings. Your subscription will remain active until the end of the current billing period. No refunds for partial periods.
Do subscriptions auto-renew?
Yes, subscriptions automatically renew unless you cancel at least 24 hours before the end of the current period. You'll be charged through your Apple ID account. You can manage or cancel your subscription in your Apple ID settings.
Can I share my subscription with family?
Yes! Our subscriptions support Apple Family Sharing. One subscription can be shared with up to 6 family members, allowing everyone to enjoy premium features.
Is there a free trial?
Free trial availability may vary by promotion. Check the subscription screen in the app for current offers. You can always start with the free version to try basic features before upgrading.
Is my data secure?
Yes! We take your privacy seriously. All data is encrypted in transit and at rest. We never sell your personal information to third parties. Read our Privacy Policy for complete details.
How do I delete my account?
Go to Settings → Account → Delete Account. Please note this action is permanent and will delete all your data including meal history, progress, and preferences. This cannot be undone.
Can I export my data?
Yes, you can request an export of your data by contacting our support team at support@yastvo.com. We'll provide your data in a standard format within 30 days.
Do you share my data with third parties?
We never sell your personal information. We only share data with trusted service providers who help us operate the app (like cloud storage and payment processing). All providers are bound by strict confidentiality agreements.
What devices are supported?
Yastvo is available for iPhone and iPad running iOS 14.0 or later. The app is optimized for all screen sizes and works seamlessly across all your Apple devices.
Does Yastvo work offline?
You can view previously loaded data offline, but meal scanning, AI nutritionist chat, and syncing require an internet connection. Make sure you're connected to use all features.
Why isn't my meal scanning working?
Ensure you have a stable internet connection and have granted camera permissions to Yastvo. Take photos in good lighting with the food clearly visible. If issues persist, try restarting the app or contact support.
How do I update the app?
Updates are available through the App Store. Go to the App Store, tap your profile icon, and scroll to see available updates. We recommend keeping Yastvo updated for the best experience and latest features.
Is Yastvo a medical service?
No. Yastvo is not a medical service and does not replace professional medical advice, diagnosis, or treatment. All recommendations are for informational purposes only. Always consult with qualified healthcare professionals before starting any diet or nutrition program.
Can I use Yastvo if I have medical conditions?
If you have any medical conditions, chronic diseases, or dietary restrictions, please consult with your doctor or registered dietitian before using Yastvo or making dietary changes. The app provides general nutrition information, not medical advice.
Is Yastvo suitable for pregnant or nursing women?
Pregnant and nursing women have special nutritional needs. We strongly recommend consulting with your healthcare provider before using any nutrition tracking app or making dietary changes during pregnancy or while breastfeeding.
How do I contact support?
You can reach our support team at support@yastvo.com or call +7 989 896 9673. We typically respond within 24-48 hours. PREMIUM subscribers get priority support with faster response times.
Where can I report a bug?
Please report bugs to support@yastvo.com with a detailed description and screenshots if possible. We appreciate your feedback and work hard to fix issues quickly.
How do I suggest a new feature?
We love hearing from users! Send your feature suggestions to support@yastvo.com. While we can't implement every request, we carefully consider all feedback when planning new features.
Where can I find the Terms of Use?
You can read our Terms of Use at https://yastvo.com/en/documents/terms or access them in the app under Settings → Legal → Terms of Use.
Where can I find the Privacy Policy?
You can read our Privacy Policy at https://yastvo.com/en/documents/privacy or access it in the app under Settings → Legal → Privacy Policy.