Privacy Policy

Last Updated: December 11, 2025

1. Introduction

INDIVIDUAL ENTREPRENEUR ISMAILOVA POLINA VITALYEVNA ("We", "Us", "Our") takes the protection of Your privacy seriously. This Privacy Policy describes how We collect, use, store, and protect Your personal information when using the Yastvo mobile application ("Application" or "App").

By using the Application, You agree to the terms of this Privacy Policy.

The processing of Your personal data is carried out in accordance with this Privacy Policy and Federal Law No. 152-FZ "On Personal Data" of the Russian Federation. By accepting the Public Offer, You consent to the processing of Your personal data for the purposes of executing the contract and providing the Service.

2. Information We Collect

2.1. Information You Provide

  • Account Credentials: email address, password (stored in encrypted form)
  • Profile Information: name, age, gender, height, weight, nutrition goals
  • Nutrition Data: photographs of dishes, meal records, calories, macronutrients
  • Health Data: weight goals, dietary restrictions, allergies, medical conditions (if provided)
  • Payment Information: processed through Apple App Store or Robokassa (We do not store card data)
  • Communication Data: messages sent through support channels, feedback

2.2. Information Collected Automatically

  • Device Data: device type, operating system, application version, device identifiers
  • Usage Data: features You use, frequency of use, session duration, interaction patterns
  • Technical Data: IP address, crash reports, performance data, error logs
  • Location Data: only if You provide access (optional)

2.3. Information from Third Parties

  • Apple App Store: subscription purchase data, subscription status, transaction history
  • Payment Partners (Robokassa): payment confirmation, transaction IDs
  • Analytics Services: anonymous usage analytics data

3. How We Use Your Information

3.1. Service Provision

  • Creating and managing Your account
  • Processing dish photographs and nutrition analysis
  • Providing personalized recommendations
  • Calculating individual daily norms of calories and macronutrients
  • Generating analytical reports
  • Processing subscription payments and managing subscriptions
  • Providing customer support

3.2. Service Improvement

  • Analyzing Application usage to improve functionality
  • Fixing errors and optimizing performance
  • Developing new features
  • Conducting research and analytics

3.3. Communication

  • Sending notifications about important updates
  • Responding to Your requests and providing support
  • Informing about changes to terms of use
  • Sending service-related communications

3.4. Security and Compliance

  • Protecting against fraud and abuse
  • Ensuring data security
  • Complying with legal obligations
  • Enforcing our terms and conditions

4. Sharing of Information

4.1. We DO NOT Sell Your Information

We never sell Your personal information to third parties.

4.2. Service Providers

We may share information with trusted service providers who help Us:

  • Hosting and Data Storage: secure cloud storage services
  • Payment Processing: Apple App Store, Robokassa (LLC "ROBOKASSA")
  • Analytics: anonymous usage analytics (we do not share personally identifiable information)
  • AI Services: image analysis and chat functionality
  • Customer Support: support ticket management systems

These providers are obligated to protect Your information and use it only for providing services.

4.3. Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal obligations
  • Protect Our rights and safety
  • Prevent fraud
  • Protect user safety
  • Respond to government requests

4.4. Business Transfers

In the event of a merger, acquisition, or sale of assets, Your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1. Security Measures

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Regular security audits
  • Limited access to data only for authorized personnel
  • Secure authentication and authorization systems

5.2. Data Storage

  • Data is stored on secure servers
  • We store data as long as Your account is active
  • After account deletion, data is deleted within 30 days
  • Some data may be retained longer to comply with legal obligations
  • Data may be stored and processed in different countries
  • We ensure adequate data protection during international transfers

5.3. Data Location

Data is primarily stored on servers located in the Russian Federation. Some data may be processed on servers located in other countries. We ensure compliance with data protection laws in all jurisdictions.

6. Your Rights

You have the right to:

6.1. Access

  • Request a copy of Your personal data
  • Know what data We store about You
  • Receive information about data processing

6.2. Correction

  • Update or correct inaccurate information through Application settings
  • Request correction of data from Us

6.3. Deletion

  • Delete Your account at any time through Application settings
  • Request deletion of Your data (right to be forgotten)
  • Upon account deletion, all Your data will be permanently deleted within 30 days

6.4. Restriction of Processing

Request restriction of processing of Your data in certain cases.

6.5. Data Portability

  • Request export of Your data in a structured format
  • Receive Your data in a machine-readable format

6.6. Objection

Object to processing of Your data for certain purposes.

6.7. Withdrawal of Consent

Withdraw consent to data processing (this may limit Application functionality).

To exercise Your rights, contact Us at: support@yastvo.com

7. Children's Data

  • The Application is not intended for children under 13 years of age
  • We do not knowingly collect information from children under 13
  • If We learn that We have collected data from a child under 13, We will delete it immediately
  • Parents may request deletion of their children's data

8. Cookies and Analytics

8.1. Technical Identifiers

We use technical identifiers necessary for Application operation. These identifiers are essential for service functionality.

8.2. Analytics

We use anonymous data to analyze Application usage. This data does not allow personal identification. We use analytics to improve the Application and user experience.

9. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time
  • Changes take effect 3 (three) days after posting the new version on the Site
  • We will notify You of material changes through the Application or by email
  • Continued use of the Application after changes constitutes acceptance of the new Policy
  • The Privacy Policy is an integral part of the Public Offer

10. Third-Party Services

10.1. Apple App Store

  • Payments are processed through Apple App Store
  • Apple's Privacy Policy applies to payment data
  • We do not have access to Your card data
  • Subscription management is handled through Apple's systems

10.2. Payment Partners (Robokassa)

  • Web payments are processed through Robokassa (LLC "ROBOKASSA")
  • Payment data is processed in accordance with Robokassa's privacy policy
  • We receive only payment confirmation and transaction IDs

10.3. Links to Third-Party Websites

The Application may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing the privacy policies of third-party services.

11. Contact Information

For questions related to this Privacy Policy or to exercise Your rights, contact:

Email: support@yastvo.com
Phone: +7 989 896 9673
Website: https://yastvo.com
Address: 368305, RUSSIA, REPUBLIC OF DAGESTAN, KASPIYSK, UL. SOVETSKAYA, D. 21, KV. 47

All questions related to personal data processing, data access, correction, or deletion are submitted through the feedback form on the Site or via the contacts specified above.

12. Regulatory Compliance

12.1. Russian Federation Law

We comply with Federal Law No. 152-FZ "On Personal Data" of the Russian Federation. Personal data processing is carried out in accordance with Russian legislation. Data is stored on servers in compliance with Russian Federation requirements.

12.2. GDPR (for EU Users)

We comply with General Data Protection Regulation (GDPR) requirements. You have all rights provided by GDPR. For EU users, data processing is carried out in accordance with GDPR.

12.3. CCPA (for California Users)

We comply with California Consumer Privacy Act (CCPA) requirements. You have the right to know what data is collected and opt-out of data sale. We do not sell personal information.

13. Data Processing Basis

We process Your personal data based on:

  • Contract Performance: to provide the Service and fulfill our contractual obligations
  • Consent: Your explicit consent to data processing (obtained through acceptance of Public Offer)
  • Legal Obligations: to comply with legal requirements
  • Legitimate Interests: to improve our services and ensure security

14. Data Retention

  • We retain Your data as long as Your account is active
  • After account deletion, data is deleted within 30 days
  • Some data may be retained longer to:
    • Comply with legal obligations
    • Resolve disputes
    • Enforce our agreements
    • Maintain security and prevent fraud

15. International Data Transfers

  • Your data may be stored and processed in different countries
  • We ensure adequate data protection during international transfers
  • We comply with applicable data protection laws in all jurisdictions
  • Data transfers are carried out in accordance with applicable laws

17. Relationship with Public Offer

This Privacy Policy is an integral part of the Public Offer published at https://yastvo.com.

The processing of Your personal data is carried out in accordance with this Privacy Policy and Federal Law No. 152-FZ "On Personal Data" of the Russian Federation.

If you have questions or wish to exercise your rights related to personal data, please contact us at support@yastvo.com.

Last Updated: December 11, 2025